LEADERSHIP DEVELOPMENT
MANAGEMENT DEVELOPMENT
PROFESSIONAL SKILLS
Leadership Development Modules

Leading at Net Speed
•        Identify the challenges to leading effectively at net speed
•        Understand how the five leadership guidelines can help you stay balanced
•        Plan for ways to apply the five leadership guidelines to your current priorities

Creating an Inspiring Work Culture
•        Build an energizing, motivational work climate
•        Develop high performance by choice not by demand
•        Celebrate and reward success

Communicating to Influence
•        Develop techniques to influence effectively
•        Gain support for your ideas and plans
•        Use reflective listening to understand objections
•        Collaborate to determine a final strategy

Building the Total Team
•        Manage the team, building on the strengths of individuals
•        Develop a high performance Total Team
•        Recognize the five phases of team development

Making Strategic Decisions
•        Recognize the importance of thinking strategically when making a decision
•        Apply the guidelines for making effective decisions
•        Base decisions on sound criteria, linked to company objectives

Thinking to Break the Box
•        Break old thought patterns that constrain creativity
•        Use creative thinking techniques to reach innovative solutions
•        Apply synergistic thinking to on-the-job problems

Leading Generations
•        Identify defining characteristics of the current four generations at work
•        Identify differences in motivation for each generation
•        Acknowledge and adapt leadership style to the various needs of each    
       generation and coach appropriately

Building Open Communication
•        Listen in a way that encourages others to be open and forthcoming
•        Focus on the important aspects of what others are communicating
•        Present yourself with confidence
•        Be direct and honest without being overbearing

Transforming Team Conflict
•        Practice communication skills to help team members resolve and manage
       conflicts
•        Identify ways to promote constructive conflict resolution
•        Use a model to coach teams and individuals through constructive
       resolution of conflict

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